Shipping & Returns

We currently ship to addresses within Australia only.

Shipping costs are calculated automatically at checkout based on your postcode and delivery location — so you always see the exact price before you confirm your order.

• Processing time: orders are processed within 1–2 business days (Monday to Friday).
• Cut-off time: orders placed before 3:00 PM AEST are processed the same day; orders placed after that are processed the next business day.
• Non-processing days: we don't process or ship orders on weekends or public holidays.

Most orders arrive within 3–11 business days after processing, depending on where in Australia you live:

• NSW & VIC — 3–5 business days
• SA, TAS & QLD — 4–8 business days
• WA & NT — 5–11 business days

We ship with trusted couriers such as Australia Post and Aramex. As soon as your order is on its way, you'll receive an email with tracking details so you can follow its journey to your door.

• Damaged items: if your order arrives damaged, please contact us within 48 hours and we'll arrange a replacement or refund.
• Lost orders: if your order hasn't arrived and appears to be lost in transit, get in touch right away and we'll assist promptly.

Need to return an item? No worries — we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. See our Returns & Refunds page for how to start a return, exchanges, and refunds.